First Lince Response Ambulance Service

24/7 Emergency and non-Emergency Ambulance Service

First Line Response (CY) Ltd based in Paphos, Cyprus, is the registered international office of First Line Response Ltd based in the UK. With over 12 year’s experience providing the highest standards of patient care, offering regulated standards and meeting all required inspections or audits.

Through a team of dedicated clinical ambulance staff, tutors and assessors with backgrounds from the NHS, UK Ambulance Service and the UK Military, we are able to ensure the highest standards of clinical care through ongoing education and maintenance of skills of all our team.

Our range of clinical staff include; Emergency Care Assistants, Associate Ambulance Practitioners/Ambulance Technicians, UK registered Paramedics and UK registered A&E Nurses. We have an ever-increasing fleet of ambulances, registered and licensed with the Ministry of Health as Emergency Ambulances.

Contact us today on 26100999 for full details or find us on the Emba to Tala road just past the Pit Stop.
 

Blue Cross Medical Centre operates a 24-hours out-patient/casualty Department providing full medical/surgical support for all emergencies and accidents including road traffic injuries.

The hospitals' doctors are on a 24 hour alert system.

The Blue Cross Medical Centre consists of 50 beds of single and double rooms. All the rooms are equipped with central heating, central air conditioning, en suite bath, radio, television, Internet, telephone and central oxygen supply. Patients can communicate with the nurses on duty at any time by the internal nursing call system which is available in all rooms.

2- MEALS
The meals are prepared after consultation with the patient’s doctor and are served as follows:

Breakfast: 07.00 am – 08.00 am
Lunch: 12.00 pm – 13.00 pm
Dinner 18.00 pm – 19.00 pm
Hot beverages and drinks are available at all time just contact a member of nursing staff.

3- POST OFFICE
If you wish to post a letter, you can give it to any member of nursing staff and we will post it for you

4- TELEPHONE:
To make a local or international call dial 9 for a line. All calls are automatically listed and charged to your account.

5- NEWSPAPERS – MAGAZINES
Newspapers or magazines of your choice can be requested from the reception and charged to your account.

6- TRANSPORT AND PARKING
Taxis can be requested at the reception. Patients and visitors car park is located at the rear of the building and is free of charge.

7- PERSONAL ITEMS
You are kindly requested to hand over all money, jewellery and other valuables to our nursing or admition staff for safe keeping. Otherwise the hospital takes no responsibility.

8- PATIENT FINANCIAL OPLICATIONS
Patient’s financial responsibilities towards the Hospital include:
• Hospital expenses
• Doctors fees
• Laboratory and x-ray examinations
• Surgical and anaesthetic fees
• Drugs and medical supplies
• Telephone calls
• Ambulance fees

1- PATIENTS RESPONSIBILITY’S

1. It is anticipated that patients will follow the treatment plan recommended by the physician responsible for their care.

2. Patients are responsible for the consequences if they refuse treatment or do not follow their physician's instructions.

3. Patients are expected to ensure that the financial obligations for their healthcare are met.

4. Patients are expected to follow hospital regulations affecting their care and conduct.

5. Patients should be considerate of the rights of other patients and hospital personnel. They are asked to assist in the control of noise and limit the number of visitors to no more than two at one time. In special circumstances, visitation may be inadvisable on a temporary basis.

6. The patient is expected to provide information about past illnesses, hospitalization medication and other matters relating to health history that need to be known by those involved in the patient treatment.

2- PATIENTS RIGHTS

1. All patients have the right to considerate and respectful care at all times by competent personnel.

2. The patient has the right to obtain from the physician, sufficient information concerning diagnosis, treatment and prognosis, in terms the patient can be reasonably expected to understand.

3. The patient has the right to know, by name, the physician responsible for authorizing and performing procedures or treatment. The patient has the right to receive information from the physician that is necessary to give informed consent prior to the start of a medical procedure and/or treatment. Information for informed consent should include a description of the specific procedure and/or treatment, risks involved, alternatives, the expectations for a successful outcome, and the probable duration of incapacitation.

4. The patient has the right to examine and receive an explanation of the bill regardless of the source of payment.

5. The patient has the right to know what hospital rules and regulations apply to patient conduct.

6. The administrators of the Blue Cross Medical centre, the medical Staff and all other members of staff are committed to treating patient’s fairness and concern.

7. The patient has the right to have all records pertaining to the medical care treated as confidential except as otherwise provided by law or upon the patient’s written authorization.

8. The patient has the right to assistance in obtaining consultation with another physician at the patient’s request and at own expense.

9. The patient has the right to appropriate assessment and management of pain. The patient’s right to pain management is respected and supported. Your physician and nurse will assess your pain and involve you in decisions about pain relief measures to minimize your pain.

10. The patient has the right to refuse treatment for any or all of the care offered. When refusal of treatment prevents the provisions of appropriate care in accordance with ethical and professional standards, the potential consequences are explained to the patient and the relationship with the patient may be terminated.